Hotel Policies

Hotel Policies

Thank you for choosing to stay with us at Hotel Surya. Below are the hotels terms and conditions, please read them carefully and acknowledge your acceptance.

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Age Requirement Policy

Minimum age for individual hotel stay and registration is 18 years. Individuals under 18 years will have to be accompanied by an adult.

Cancellation Policy

Cancellation policy is 48 hours unless otherwise contracted. The cancellation policy will vary based on the rate plan and/or booking date(s). Please see "Terms & Details" when checking availability.

Check Acceptance Policy

We do not accept personal checks for payments towards room and other charges.

Early Arrival Policy

Early arrivals will be charged as per the following bands: arrivals before 6am will be charged full room rate for the previous night. Arrivals between 6am and 12 noon will be charged at 50% of the room rate.

Extra Bedding Policy

Charged at INR 2000 per person/per bed. Only one rollaway bed can be added to the guest room.

Late Check-out Policy

Checkout time is 12 noon. Charges will be applicable for late check-out.

Pet Policy

Pets are not allowed.

Smoking Policy

All public areas are within the hotel non-smoking. Smoking is permitted only in smoking rooms located on designated floors or designated outdoor area.


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